Regulatory Support Officer
4d ago


Purpose & Accountability :

  • Typically performs specialised duties in a defined functional program area involving a wide variety of problems, performs standard and non-standard assignments
  • Is an expert source of information on processing transactions
  • Business impact :

  • Eliminates significant inefficiencies by changing process steps
  • Central address for all questions of operative process performance and quality
  • Responsibilities and requirements :

  • Typically supervises non-professionals who perform routine tasks or provides informal and / or formal guidance, training, and support to other team members
  • Requires developed specialized skills, or a breadth of skills, through job-related training and considerable on-the-job experience
  • Often inputs to development of new procedures / standards subject to approval from manager
  • Requires in-depth knowledge and experience to respond to non-routine situations, with consideration of short term consequences
  • Requires formal qualification / vocational training
  • Completes work with a limited degree of supervision or works autonomously
  • Has developed deep skills through vocational training and work experience in a distinct area and range of processes, procedures and systems to carry out assigned tasks
  • Mainly works autonomously within established procedures and practices
  • Often solves complex and varied problems of recurring nature with a limited degree of supervision
  • Has limited discretion to vary from established procedures
  • Has limited work experience involving basic concepts and procedures
  • Mainly works under limited supervision
  • Typically no supervisory responsibility but guides and supports junior team members, may assist in their formal orientation and training
  • Regulatory & Stewardship

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