IVAS Specialist(In-house) Telenor Pakistan 8 January 2020
Pakistan, Islamabad
3d ago

Last date to apply : 20th Jan 2020

Why should you join Telenor :

At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.

As iVAS Specialist Inhouse, you will have the opportunity to manage and optimize VAS portfolio i.e. Smart Tunes, Emergency load, IVR and SMS based services spanning utilities, entertainment, sports, health verticals

Goals :

  • Play a key role in product management in cross-functional environment involving technical, vendor, pricing and brand teams ensuring timely project completion as per company policies
  • Innovate new services according to customer needs and market insights.
  • Improving customer engagement on Telenor VAS portfolio.
  • Develop an understanding of how service lifecycle works, rollout of new services and related marketing strategy to keep the services relevant and users engaged.
  • Your Typical day at work :

    Revenue responsibility for assigned product portfolio including Emergency load, Call tunes, IVR and SMS based services

    Churn Management of existing products.

    Indepth analysis of portfolio with interplay of GSM and Digital domain..

    FC for Revenue, Capacity and COGS.

    Develop new product concepts, business proposals and go-to market plans based on consumer needs and revenue targets.

    Develop engagement strategy around VAS portfolio with target to increase customer usage and value from the service.

    Negotiate and structure commercial deals with vendors and partners

    Optimize and improve existing product portfolio by doing and presenting relevant analysis for key insights on the product and identifying correct product strategy.

    Plan, Execute and Manage marketing mix for assigned product portfolio.

    Co-ordinate with all internal stakeholders during the product development and launch process

    Communicate relevant information to relevant stakeholders at every stage of the product life cycle

    Work with channel teams to ensure effective channel utilization

    Ensure usability & customer centricity in existing & proposed solutions and products to make services simple and effective

    Develop product forecasts for target & growth monitoring

    Conduct market research, SWOT analysis on industry offering, identify key verticals and propose relevant products

    Day to day operational tasks, management reviews and new work streams that come in the area.

    Maintain and enhance reporting frameworks of assigned portfolio with dashboard and summary reports.

    Eligibility Criteria :

  • Education :
  • Bachelor degree with Specialization in Business Administration / Marketing / Computer Sciences / Telecom

    MBA (preferred)

  • Work experience :
  • Experience from Telecom industry preferred with relevant experience of service and campaign launches, lifecycle management and deep understanding of products and platforms used in operator ecosystem.

    Business Cases, Analysis and Reporting Dashboards.

    Proven record of successful execution of marketing campaigns for products; should be able to present post-campaign analysis

    Experience in business deal negotiation and relationship management with stakeholders.

    Potential Career Path :

    Vertical and Horizontal Growth within the VAS area , International Segment, Marketing and Digital services

    Exposure to Telenor’s senior management for strategic planning.

    Functional Skills / Knowledge Areas :

    Excellent analytical skills

    Good Business logic and Understanding

    Excellent forecasting skills

    Excellent project management skills

    Excellent stake holder management

    Excellent negotiation skills

    Proficient in productivity tools specially MS Excel and PowerPoint.

    Good presentation skills


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