Customer service representative
AffinityVibez Pvt Ltd
Lahore, Pakistan
2d ago

AffinityVibez prides in connecting businesses, ideas, and people for greater impact.

The Role

You will be responsible for :

  • Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for the short as well as the long term.
  • Translating brand strategy into brand plan and go-to-market strategy.
  • Planning and execution of communications and media actions across offline, online and social media.
  • Participating in product development, pricing and supporting new product launches.
  • Guiding the Advertising & Promotion budget.
  • Devising actionable strategies from customer insights.
  • Bringing the consumer perspective to marketing decision making by executing market analysis and research activities and providing insights and recommendations.
  • Managing external agencies for the execution of research projects.
  • Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs.
  • Leveraging research data and information to proactively identify business opportunities and gaining internal support to act upon these opportunities.
  • Conveying analysis and recommendations via presentations and written reports.
  • Developing and executing CSR programs as well as conducting periodic program reviews to assess outcomes and effectiveness.
  • Acting as the focal point for the Company's CSR initiatives in the geography and building relationships with community partners and key stakeholders.
  • Staying abreast of relevant research, trends in the areas of focus and promoting best practices.
  • Promoting employee volunteering initiatives in coordination with internal stakeholders.
  • Driving budget & monitoring spend to deliver results in line with planned objectives.
  • Managing a team of More than 100 people.
  • Ideal Profile

  • You have at least 1 year experience ideally in CSR, Brand / Product Management or Consumer Insights / Market Research within Consumer industry.
  • Experience within would be a strong advantage.
  • You are experienced in managing a wide range of qualitative and quantitative research.
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Join a market leader within Consumer Durables
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