Job ID 70119 Posted 08-Jun-2022 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Building Management, Facilities Management Location(s) Lahore - Punjab - Pakistan About the Role Manage and maintain a common standard of building and facilities maintenance service relating to the upkeep of premises which will include all aspects of Health and Safety, security and fleet management. What You’ll Do
Act as the local point of contact / liaison for external contractors and consultants, monitor the on-site activities of contractors and report on inappropriate Health & Safety arrangements.
Ensure all contractors are fully briefed on Health and Safety, specifically the asbestos register, before completing any maintenance work.
Provide advice and guidance to the Facilities Assistant in relation to more complex reactive maintenance events or Health & Safety duties and as necessary, provide local tasking, including scheduling of planned activities and fire drills.
Manage the procedures for callout rotas, in consultation with the Facilities Manager as necessary.
Maintain customer contact including providing a point of contact for the facilities shared service; provide reactive support to facilities managed to ensure business continuity issues affecting critical operational facilities are given appropriate priority, and on occasion may be required to provide further support to other sites.
Perform Health & Safety management and monitoring tasks (e.g. relating to fire safety, asbestos, legionella) that will contribute to maintaining safe working conditions and to ongoing compliance with legislative requirements.
Maintain computerised records of all fire safety checks and remedial work. Work with Facilities Systems Supervisor for monitoring of all aspects of CMMS system.
Undertake dynamic risk assessments to ensure a safe working environment and initiate remedial actions as required.
Responsible for reviewing and updating fleet and user information as required. Ensure the fleet is maintained and that all servicing is undertaken in accordance with company policy.
Identify and report building faults and undertake minor repairs where appropriate. Ensure all fault reports are dealt with effectively and that the relevant contractors are commissioned immediately if the fault cannot be resolved in a timely manner.
Where improvements are required submit a New Works Request to Facilities Manager.
Line manage Facilities Assistants in terms of conducting Performance & Development Reviews, manage sickness, approval of leave to ensure cover is maintained.
Ensure Facilities Assistants receive appropriate training and maintain their accreditation through refresher courses.
Provides formal supervision to individual employees within single functional or operationalarea. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
Plans and monitors appropriate staffing levels and utilization of labour including overtime. Prepares and delivers performance appraisal for staff.
Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.
Education & Experience
MBA and a minimum of two years of related experience and / or training.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.
Ability to effectively present information.
Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions.
Conducts advanced financial analysis.
Ability to comprehend, analyse, and interpret complex documents. Ability to solve problems involving several options in situations.
Requires advanced analytical and quantitative skills.
Other Skills and Abilities
Recent experience of fleet management
Proven ability to manage staff and work effectively as part of a team.
Able to re-programme his / her workload (and that of line-managed staff) on a frequent basis, i.e. whilst providing effective response to urgent problems, planned / cyclical activities that continue to be implemented.
Prepare and monitor staff rotas and availability to ensure continuing resilience in the delivery of facilities services including covering annual leave and sickness
Plan programmes of staff activity to fulfil Legal requirements of critical Health and Safety inspection and testing regimes, e.
g. fire alarm testing, legionella flushing / sampling, asbestos condition reporting.
Will be the most locally visible and accessible members of the Facilities Support team and will be based at the client’s head office;
it is essential that they have effective personal skills in dealing professionally with their local customers - as they will come into direct contact with Senior Officers and Staff (including MD & Senior Directors) who will be looking to them to provide their local services responsively and to an acceptable standard.
Liaising with external contractors and service providers on both routine and in some instances difficult / challenging issues, and at all times conveying the appropriate level of professionalism.
Dealing with staff in a clear and effective manner in order to convey appropriate information and messages about workload priorities, whilst being able to provide guidance and support when required.
Scope of Responsibility
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.
Responsible for setting work unit and / or project deadlines. Errors in judgment may cause short-term impact to department.
Responsible for personal safety and the safety of those who are affected by your work.
This includes but is not limited to :
Complete all required and assigned HSE training at a satisfactory level,
Follow all activity policies and procedures, including all HSE-related requirements at all times,
Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
Report any conditions which you feel could result in an accident or injury and / or stop work if required.
CBRE is an equal opportunity / affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.