Business Support Assistant SC4
4d ago

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The position works under the general supervision of the Head, Partnerships, Communications and Reporting.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Prepare and maintain updated media and donor contact lists;
  • Assist in information management for the unit (e.g. for photos, project proposals, publications, donor information and reports, Teamworks, Salesforce, etc.)
  • Provide general admin support for the unit (calendars, travel, meeting support, letter and report drafting / editing, PowerPoint presentations, follow up etc.)
  • Collect, collate and archive material from the field (e.g. video and photos, success stories, flyers), including caption information and transcripts;
  • Review (and produce as needed) bag markings, brochures, posters and other publications in compliance with WFP corporate and other branding guidelines;
  • Coordinate the translation of press releases, opinion editorials and other public documents;
  • Disseminate reports, flyers, press releases, public service announcements, video news releases and other written and multi-
  • media materials to local and international media in various languages as directed

  • Follow up on requests for information from the media and other interested parties where necessary;
  • Assist in the preparation and organization of media and / or donor visits to WFP operational sites in the field and for other donor events and meetings, including the preparation of visit or meeting materials (e.
  • g. background notes, flyers, agendas, logistics notes, photo and video)

  • Monitor newspapers, the internet and other sources for news related to WFP, with a direct or indirect reference to the organization, and prepare news clipping on a daily basis using WFP electronic systems
  • Maintain accurate records of media activities;
  • Manage the WFP visibility items stores, including making recommendations for purchase and news items and procurement process
  • Produce reports on WFP Partnerships, Communications and Reporting activities as required;
  • Regularly maintain backup files;
  • Organize and manage WFP stalls / booths at media occasions such as press conferences and / or other advocacy events with government counterparts, sister UN agencies, NGOs or private sector partners;
  • Prepare / source content for and maintain the WFP Pakistan website and social media and support in the development of a social media plan for WFP Pakistan programs incorporating all SOs / thematic areas;
  • Support in monitoring the social media trends nationally as well as on global level;
  • Perform other related duties as required by the unit.

    Education : Secondary school education, preferably supplemented by courses in a field related to media and public information activities.

    Experience : At least three years of practical experience working in an office in the public information, donor relations and / or reporting domain and supporting senior staff.

    Knowledge & Skills : Experience using computers, including the standard MS office package as well as desktop publishing, graphic designing and video editing software.

    Ability to write well in English. Ability to take good photographs and video.

    Language : Fluency in oral and written English and Urdu.


    Contributes to WFP Partnerships, Communications and Reporting efforts through the research and analysis of assigned areas of work, and the timely preparation and distribution of information and products to target audience(s).

    Produces organized, accurate and well documented records conforming to required formats. Effective and timely, liaises and interacts with colleagues and concerned parties internally and externally in a professional a collegial manner.


    Ability to perform detailed work and to handle a large volume of work possibly under time constraints. Ability to seek an improvement of services by offering new options in order to solve problems or meet client needs.

    Ability to work in a multicultural team environment.

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