Grade (relevant for internal applicants only) : 7A
Work Shift : This is a rotational shift role; morning, evening or night depending upon the business requirement. The frequency in shift change can possibly be every 3 months.
The Team : We are a group of high performing Associate that support the leadership and the Sales Operations team in strategizing, developing, implementing, supporting, tracking, and measuring new businesses and renewal activities.
We guide on all the various systems employed by our Sales Operations and client-facing staff. We flourish with Associates that demonstrate abilities like data analysis, report building, communication, decision-
making, partnership / collaboration, creativity & innovation.
The Impact : Your administrative and operational contribution will allow sales teams to sell better, faster, and in an efficient manner.
We believe you will handle a range of tactical and strategic responsibilities including CRM (Salesforce) Support, Lead management, Allocation of Accounts and Sales Territories, Process improvement and automation, and Data modeling, analytics, & reporting.
What’s in it for you : You will acclimatize yourself with the commercial (sales representative and Relationship Managers) team and help them resolve their data and technical issues.
You are the go-to person for any salesforce / CRM questions. You will often independently identify issues, resolve problems, and enthusiastically drive solutions.
In short, people come to you when they have a tough question about Salesforce and don’t know how to resolve it.
What We’re Looking For : Have you worked on Salesforce? Do you consider yourself someone who can guide others well on Salesforce?
If you said yes to the questions above, we are eager to hear from you. You can be an excellent fit for this position if you can couple this knowledge with below-mentioned skills :
Basic Qualifications :
com (or similar CRM tool)
Preferred Qualifications :
You have had exposure to User support and user training experience, without assistance, that are consistently accepted across stakeholders / partners