Grade : L2 Last date to apply : 24th March 2020 As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle and continuous learning and development.
Our team & you To continue and change the lives of our 59 million customers. We’re a world-class organization and have assembled the right team to begin scaling aggressively.
This is an opportunity for someone who wants to be part of something big and transformative, someone who will play a critical role in driving our success.
What the first 30-60-90 days in the job will look like? -Within 30 days you will : Attend and graduate from our company-wide on boarding process along with detailed orientation program where you will learn Jazz’s values, business, and products.
Meet with the People & Organization team to understand the strategy of the function in line with Organization strategy and company road map.
Have meetings, with members of other teams to understand how each function at Jazz contributes to the overall success. Understand the function and processes of Back Office Operations department within Technical, role and responsibilities of team within organization.
Go through all the MOP & SOP of IP Operations domain. Collaborate with Internal People within Technical (Peer departments), stakeholders (Marketing, Finance and Commercial) and Vendor.
Continuously review and bring improvements to the Jazz Technology and Development framework and craft innovative solutions as per global best practices.
What we have done and what we will do with YOU In the last one-year Jazz is a huge success story in terms of business transformation and digitalization, we were market leaders and we still are market leaders but with huge margins specially after successful merger of Jazz and Warid.
Furthermore, we are moving ahead with latest technology / product deployment in the network. A bit about you : We are looking for someone who has already worked in IP-MPLS network with hands on experience on Huawei and Juniper, Dell and ZTE IP nodes.
Must have good configuration, troubleshooting & analytical skills. We are also looking for someone who has excellent communication skills to be able to promote the department and technology portfolio with professionalism, maturity, and a balanced, holistic view of any competing viewpoints and last but not the least, the candidate must be a good team player.
A bit about us : The Network Department includes end to end technology planning and Operations (Level-II) domain, mainly focused on new technologies deployment, network integrations (Mobilink Warid consolidation), keeping network fault free and up to date.
Furthermore, customer complaints (commercial & corporate) are being handled by this department. We are focused towards aligning learning and contribute to business effectively while aligning their behaviors to Jazz values.
The structure of the team you will join is : 10-member team (including the Manager) for IP network. Main tasks include day to day Operation & Maintenance of nationwide IP network and nodes, Customer complaints handling (corporate & commercial), configuration management, troubleshooting, interaction with vendor support teams for ongoing issues, project, audits and upgrades etc.
Essential skills must have :
Desirable Skills : Huawei, Juniper and Cisco hands on with relevant equipment. Hands on Firewalls / security devices. Computer Proficiency, MS Office must include MS Visio & Power point.
Communication and presentations skills to make solutions / ideas understandable for respective audience segments Should not have any concerns working in shifts round the clock and if required on holidays (including public holidays) as an emergency resource. Job description includes :
Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.