Inside Sales Representative
CEQUENS
Islamabad, Islamabad, PK
4d ago

Description

The Inside Sales Representative is responsible for developing leads and seek opportunities to present additional products to current customers and working from a designated list to contact customers and educate them about product offerings and maintain customer satisfaction.

Job Responsibilities

  • Serve as the first point of contact with Clients and Prospects, presenting a warm and professional manner as an ambassador of CEQUENS
  • Take ownership and responsibility for all customers in the account database with a focus to grow the scope and value of the account
  • Meet business renewal targets, create price quotes, upsell CEQUENS products and services and resolve customer needs
  • Collect customer information, provide product information directly to customers and CEQUENS partners (if and when applicable)
  • Provide feedback from customers to appropriate personnel within CEQUENS
  • Plan effective sales campaigns and target existing account base to proactively grow accounts and extend revenue
  • Deal with inbound and outbound calls / e-mail from and to customers, communicating offers and other promotions (if and when applicable)
  • Maintain regular contact with key influencers and build and strengthen the customer relationship
  • Manage pipeline and forecast accordingly
  • Collaborate with colleagues, cross-functionally, to support the sales strategy
  • Maintain in-depth product, industry trend and technical knowledge.
  • Job Competencies

  • 3+ year experience in a high volume B2B sales or renewal’s role ideally within technology; Inside Sales experience is desirable but not essential
  • Experience of sales tools such Salesforce or HubSpot is desirable but not essential
  • Passion for technology and aptitude to learn new technologies
  • Strong phone presence and experience in a high-volume customer interaction environment
  • Proficient interpersonal, communication, and computer skills
  • Basic knowledge in mobile technology is a plus
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment
  • A self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset
  • Attention to detail in all areas of work with strong problem identification and problem resolution skills
  • Excellent communication skills in both Arabic and English
  • Proficiency in additional languages is a plus
  • Benefits

  • Attractive pay package
  • Mobile allowance
  • Transportation allowance
  • Medical insurance
  • Social activities
  • Training & development
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