Pashto Language Speaker
ibex
Islamabad, Pakistan
1d ago
source : Career Okay

Key Responsibilities :

Respond to customers professionally to provide information about products and services, take / cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers’ requests. Ideally aim for First Contact Resolution (FCR)

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Job Specification : Age limit : max

Age limit : max

Excellent communication

Proficiency with MS Office particularly MS Excel

Flexibility to work in shifts

Customer-centric attitude

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form