International Sales Executive - Inbound / Outbound
Salsoft Technologies
Lahore, Punjab, Pakistan
4d ago

Job Description

  • Make outbound B2B calls to promote and sell the packaging-related products & services.
  • Maintaining relationships with existing customer base while building new client pipeline.
  • Ensure timely customer follow-up.
  • Handle customer needs and requirements.
  • Respond to customer inquiries and resolve accordingly.
  • Receive and cater to inbound calls and promote client’s products / services.
  • Respond with customers, track, and resolve any issues regarding products / services.
  • Maintain swift responses to customers through email and / or chat.
  • Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner.
  • Identify rapport-building opportunities.
  • Ensure monthly sales conversion benchmark.
  • Being alert to upselling opportunities.
  • Job Specification :

  • Individual having the ability to read, write, and speak English fluently with good American or Neutral accent ONLY .
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Sales flare
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in night shifts
  • Excellent communication skills
  • CRM knowledge
  • Qualification :

  • O-Level / A-Level / Intermediate / Bachelors / Masters.
  • Experience Required :

  • 1 Year or more experience in inbound / outbound sales.
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