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UNFPA is the United Nations sexual and reproductive health agency. Our mission is to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.
UNFPA Supports :
Reproductive health care for women and youth in more than 150 countries which are home to more than 80 per cent of the world's population
The health of pregnant women, especially the 1 million who face life-threatening complications each month
Reliable access to modern contraceptives sufficient to benefit 20 million women a year
Training of thousands of health workers to help ensure at least 90 per cent of all childbirths are supervised by skilled attendants
Prevention of gender-based violence, which affects 1 in 3 women
Abandonment of female genital mutilation, which harms 3 million girls annually
Prevention of teen pregnancies, complications of which are the leading cause of death for girls 15-19 years old
Efforts to end child marriage, which could affect an estimated 70 million girls over the next 5 years
Delivery of safe birth supplies, dignity kits and other life-saving materials to survivors of conflict and natural disaster
Censuses, data collection and analyses, which are essential for development planning
Find in-depth information on careers with UNFPA and related cinfo's support on cinfo.ch : Visit the organisation's profile
Job ad description
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The compatibility is only an indication and should not discourage you from applying if you think your profile matches. It is also not taken into consideration for recruitment.
The Position :
Under the guidance of the Representative, the IOM leads strategic planning for UNFPA operations, setting of management targets, and outsourced services.
The IOM leads a broad portfolio ranging from financial and human resources management; procurement; IT; travel and logistics;
common services; to security of UNFPA premises and staff. The IOM advises the Representative on course correction; compliance, cost effectiveness;
and creative responses to emerging complex challenges.
The International Operations Manager (IOM) plays a leading role in supporting the delivery of the UNFPA country programme, which aims to realize the 2030 Agenda in order to make a positive difference in the lives of millions of people.
Job Purpose :
You play a leading role in achieving key results which have an impact on the overall economy, efficiency and effectiveness of Country Office operations, and the functioning of UNFPA in line with the use of corporate resources in the following areas :
Procurement and Logistical Services
Implementation of the UN agenda on common services and joint procurement
You are accountable for supporting the effective development and delivery of an innovative Country Programme focused on population and development and universal access to sexual and reproductive health and rights, including maternal health, family planning, gender, and adolescent and youth empowerment.
Through delivery of effective programmes, including in emergency settings, you serve on the frontline, supporting the organization's ability to deliver high quality results.
Your ultimate accountability is to the people that you serve; the most vulnerable, excluded, or marginalized and for the causes that you serve;
human rights, sustainable development and humanitarian relief.
Main Tasks & Responsibilities
You would be responsible for :
A. Strategic direction of UNFPA operations
Contribute to the delivery of the country programme, and ensure overall operations are carried out effectively, in a transparent manner and in compliance with established policies, procedures and rules
Ensure annual and longer-term management targets, at the UNFPA corporate and Country Office level are met
Determine optimal approaches for improving effectiveness and efficiency of business management, fostering innovation and furthering operational excellence
Drive knowledge management practices within the Country Office
Build capacity of staff through coaching and mentoring on operations management relevant for programme implementation and sound project management.
B. Day-to-day management of UNFPA's operations
Financial Management : ensure the integrity of financial systems, review of budget requirements and the consistent application of rules and regulations
Human Resources Management : Support the Representative in the recruitment and management of staff, providing them with direction and motivation;
fostering empowerment; learning and career management and promoting cross-unit team work
Supervise operations staff demonstrating performance appraisal and transparent leadership approaches that support a culture of growth and development, where good performance is incentivized and underperformers are held to account
General Administration : Oversee CO travel, logistics and premises; establishment of work plans, and monitoring of the achievement of results in collaboration with programme staff
Ensure high quality provision of procurement and other project support services; monitor quality and timeliness of services provided by Service Providers
Routinely monitor financial exception reports for unusual activities, transactions, and alert HQ to any unusual transactions
C. Support and coordination of UNFPA's common services
Provide policy support, guidance and advocacy at the country level on development, establishment and management of common services with other participating UN organizations / agencies
Ensure that common services and joint arrangements benefit UNFPA in its objective to provide efficient and economical support services to the implementation of the country programme.
D. Safety and security of UNFPA staff and premises
Support staff safety by driving compliance with UN Minimum Operating Security Standards (MOSS) and Minimum Operational Residential Security Standards (MORSS)
Together with the Representative, represent UNFPA in the Security Management Team and effectively implement security measures agreed in the SMT in compliance with security policy in UNFPA
Represent UNFPA in Operations Management Team (OMT) meetings, ensuring that UNFPA interests are respected and value for money for goods and services are in line with best business practices.
E. Partnership building on operational issues
Represent UNFPA in inter-agency administrative meetings, and ensure smooth cooperation between agencies on joint undertakings such as hardship questionnaires and salary surveys
Identify new approaches and measures to further enhance UNFPA delivery capacities, professional management and cost effectiveness
Promote a client-oriented approach among all operations staff
F. Carry out any other duties as may be required by the County Representative, Regional Office management or Headquarters.
Qualifications and Experience
Advanced university degree in any of the following disciplines : Public Administration or Business Administration, Economics, Management or other related field.
Knowledge and Experience :
5 years of experience in development in a governmental, multilateral or civil society organization in a multi-cultural setting, including 3 or more years experience in managing teams in a complex organizational setting
Ability to build strong relationships with clients, focus on impact and result, and respond positively to feedback
Solid knowledge in procurement, financial and human resources management, contract, asset, and information and communication technology
Ability to lead business process re-engineering, to implement new systems, and to positively affect staff behavioural / attitudinal changes
Ability to lead strategic planning, results-based management and reporting, formulation and monitoring of projects / programmes
Experience in international development, particularly in the mandate of UNFPA and dedication to the principles of the United Nations
Field experience is essential; experience from a developing, humanitarian context is an asset.
Fluency in English is required; Working knowledge of another UN langauge is desirable.
Demonstrating commitment to UNFPA and the UN system
Embracing diversity in all its forms
Core Competencies :
Developing and Applying Professional Expertise / Business Acumen
Thinking analytically and Strategically
Working in Teams / Managing Ourselves and our Relationships
Communicating for Impact
Managerial Competencies :
Providing strategic focus
Engaging in internal / external partners and stakeholders
Leading, developing and empowering people, creating a culture of performance
Making decisions and exercising judgment
UN Leadership Characteristics
Norm-based - grounded in UN norms and standards
Principled - defends norms and standards without discrimination, fear or favour.
Inclusive of all personnel and stakeholders
Self-applied - modelled in our own behaviour
UNFPA Work Environment
UNFPA provides a work environment that reflects the values of gender equality, teamwork, Embracing diversity in all its forms, integrity and a healthy balance of work and life.
We are committed to maintaining our balanced gender distribution and therefore encourage women to apply. UNFPA promotes equal opportunities for all including persons with disabilities.
Compensation and Benefits
This position offers an attractive remuneration package commensurate with the level of the post. The package includes a competitive net salary plus cost of living adjustment, housing allowance, home leave, health insurance and other benefits.
This is how cinfo can support you in the application process for this specific position :
Before you apply for this position : Improve your application documents by registering for a Job Application Support.
When invited to the interview : Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals.
Interested in a career with multilateral institutions? Read more :
Working with the United Nations
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For Swiss nationals