DevOps Engineer
Avtex
Hyderabad, Hyderabad, Pakistan
20h ago
source : Mustakbil

Job Description

Organizational Description : At Avtex, everything we do, every day adds fuel to exceptional customer experience. We do this by utilizing our technology know-how to enable our clients to deliver an exceptional experience to their customers.

Position Purpose The DevOps Engineer will be responsible for deploying and maintaining SaaS software across multiple Azure and AWS instances.

This role will collaborate with product management and software engineering teams to implement new SaaS products while continually improving existing solutions.

Incumbents in this position will provide customer assistance with infrastructure, networking, and security protocols when necessary.

Automation of all manual activities from deployment to monitoring necessary to provide proactive support and SLA adherence will also be a part of this role.

Key Accountabilities· Develops and operates the software configuration management system to maintain the integrity of Avtex systems through upgrades, support, and new technology implementations.

  • Automates and maintains Azure / AWS environments for the Avtex IP team.· Actively participates in development team scrum process.
  • Automates the software build, test execution, deployment, and monitoring processes to multiple environments (Dev, Test, Beta, QA, Prod) in multiple geographic regions.
  • Collaborates with project teams to ensure requirements are met as defined by the team.· Follows and participates in creating / updating the standards for service delivery and operational procedures.
  • Collaborates with DevOps team members to meet organizational goals.· Participates in risk assessment, application resiliency, and disaster recovery planning / activities for cloud applications.
  • Works with DevOps team leaders to implement and enforce the standards and processes to ensure compliance requirements are met for attestations such as SOC 2, etc.
  • Stays current with key technologies, services, security, and industry standards. Competencies · Personal : Strong interpersonal skills, energetic and enthusiastic, positive can-do attitude, integrity, and honesty, flexible, results oriented, genuinely likes to collaborate with others to solve challenging problems, deals effectively with difficult situations.
  • Leadership : Ability to gain credibility, motivate, and provide operational / cross functional leadership. Positive and calm under pressure, ability to prioritize, and work with a diverse customer base.
  • Leads by example and always wants to improve and do better. Shares knowledge freely and is always transparent.· Operations : Ability to manage and oversee multiple projects, and products.

    Constantly reorganizes and prioritizes tasks to effectively meet ongoing challenges. Use time and resources efficiently and effectively.

    Work with all teams and customers in a professionally and respectfully manner. Attention to detail even while multi-tasking.

  • Technical : Passionate about operational excellence. Resourceful problem-solving ability. Understand and communicate technical concepts with management, teams, and customers.
  • Mentor, educate and stay current with technologies trends in services, platforms, tools, security, and operations. Supervisory Responsibilities The DevOps Engineer role does not have any direct reports.

  • May assign oversight and / or leadership duties as needed to complete project objectives. Required Knowledge, Skills amp;
  • Abilities · Proficient with operating systems, networks, and cloud platforms and services. · Experience with Azure and / or AWS environments.

  • Can-do, self-motivating attitude. · Skilled at writing scripts to automate manual processes. · Strong communication skills, including the ability to influence processes and teams.
  • Ability to work with multiple environments running diverse applications.· Effectively deal with multiple tasks / projects and prioritize to meet company goals and objectives.
  • Effectively communicates with team members and management both verbally and written.· Ability to share on-call support rotation responsibilities, flexible work hours when weekends and afterhours support is needed.
  • Excellent problem-solving skills, including the ability to think outside the box.
  • Education and Experience (minimum qualifications) · Bachelor’s degree in computer science or a related field preferred. Equivalent experience considered.

  • Minimum 3-5 years’ experience : o Release automation, sys admin, configuration and debugging.o Implementing continuous integration and continuous deployment processes.
  • o Experience with log management and monitoringo Automated provisioning and management of a highly available SaaS or cloud operation.

    o Developing automation tools via scripting languages (PowerShell, Python, and / or shell) o Microsoft Azure and / or Amazon AWS (VPN, Load Balancers, Authentication, Virtual Networks, DNS, VMs, K8s, etc.

    o Serverless and container-based architectures and deployments · Azure and / or AWS certification is preferred.· Strong background supporting C# .

    NET Framework or .NET CoreWork EnvironmentWhile performing the duties of this job, the employee will work primarily in an office environment.

    There is flexibility to work remotely. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of this job, the employee may be prone to sitting for lengthy periods of time.

  • The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel;
  • and reach with hands and arms. Specific vision abilities required by the job include close vision. Lifting requirements may be required to lift and / or move up to 40 lbs.

    Employee is required to travel to business and customer locations, locally and / or nationally less than 5%.The Company reserves the right to revise or change job duties and responsibilities as the need arises.

    This job description does not constitute a written or implied contract of employment. Working at Avtex

    At Avtex, we’ve worked hard to create a culture that promotes teamwork, creativity and an effective balance between work and the life outside of it.

    We are committed to attracting the best and brightest, retaining the best and brightest and building an enviable culture.

    In short, we want our employee experience to inspire people.

    Do you want to be inspired in your workplace? We’re always looking for talented people to join our team!

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