The Sales Operations Manager supports functions essential to Sales Force Effectiveness. This includes planning, quota setting and management, review of how we cover the market, sales process optimization, sales compensation administration, and ensuring a consistent and high data quality in our Sales data.
The Sales Operations Manager is responsible for the effectiveness of the assigned sales organization to ensure we grow the topline.
At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world.
We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers.
This is done through seamless processes, best in class digital solutions, and great customer service!
Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!
An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity.
You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well-rewarded.
Drive Sales Excellence principles and adoption across the area
Ensure standard process and system adoption
Drive adherence to sales minimum standards
Drive the usage of standard data and reports in the MLOS and ensure discussions focusing on driving sales effectiveness
Coordinates training delivery for the organisation together with the Global Sales Academy
Drive the Sales Incentive Plan, ensuring that we administrate and run the plan timely and to a high standard
Drive Sales Productivity
Proactively identify opportunities for sales process improvement. Assist Sales Management to understand process bottlenecks and opportunities for productivity gain (e.
g. online conversion of customers, offshoring)
Serve as the liaison point with the GSC to ensure that GSC support is leveraged optimally and that processes are delivered at the right quality
Implement and maintain an effective coaching framework
Support Sales Channel reviews, portfolio designs and the equitable assignment of sales force targets
Optimize results through best in class Sales Coverage and Sales Effectiveness processes, collaborating with Sales Managers to identify resource allocation and engagement improvement opportunities.
Optimize Sales results through adoption and analytics of available reporting / dashboards (e.g. Sales Productivity Analytics Dashboards)
In collaboration with Global Commercial Academy and in line with Company objectives, design and implement local Sales Capability building program.
Optimize Customer Satisfaction and Net Promoter results
Drive Sales Transformation
Work as a change agent on transformation and other global projects
We are looking for
The ideal candidate should have at least 5 years of minimum relevant experience in sales or sales operations, including sales processes,
We expect that you are a confident self-starter, able to take own initiatives with some kind of leader experience. Project management as well as change management experience and process understanding are also needed.
Additionally, since in this role you will be dealing with a great number of stakeholders, strong communications skills are critical.
Since the corporate language is English, proficiency in written and spoken English is a must.