Order Fulfillment Coordinator
HM Electronics
6d ago

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company.

HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Georgia, Missouri, Canada, UK and China, companies around the world depend on HME for clear, reliable communication solutions.

From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!

We are currently recruiting for an Order Fulfillment Coordinator. In this role, you will assist the Lead or Supervisor in managing daily order fulfillment work, learns and adopts all the responsibilities of finished goods, and act as a central point of contact to the customers we serve.

What you will do in the position :

  • Provide updates to internal departments on order requirements, status, and order management in the ERP.
  • Assist the Lead or Supervisor with ensuring processes and work instructions are being followed.
  • Administer cycle counts for Finished Goods.
  • Perform picking work to written policies and procedures
  • Utilizes an RF devise to fulfill sales orders
  • Puts away Finished Goods materials from Manufacturing
  • Performs order management including systematically fix orders in ERP, release orders for picking and train on end of shift reporting
  • Performs intercompany transfers, requesting materials from Stockroom and Manufacturing
  • Utilizes and maintains FIFO inventory control on Finished Goods material
  • Performs cycle counts independently by running journals, counting, and closing the count; reports discrepancies to appropriate supervisor
  • Verifies assigned aisle location inventory via spot check and cycle counts
  • Assists with projects related to Shipping or Order Fulfillment
  • Provides excellent service to all internal and external departments by monitoring department email and provide timely responses
  • Reviews and issues all shipment (re)routing and freight quote requests
  • Monitors, reviews and records daily shipping performance
  • Reports shipping issues to department leadership
  • Provides end of day reporting to appropriate supervisor
  • Maintains good attendance in accordance with company guidelines
  • Practices servant leadership to the team you serve
  • What you will need to succeed in this position :

  • Computer proficiency with MS Office including Word, Excel, Teams and Outlook.
  • Knowledge of ERP Systems
  • Previous order fulfillment experience
  • Ability to write work instructions, SOPs and QMPs
  • Strong attention to detail, organization, and time management skills
  • Ability to work in a safe manner and identify safety risks.
  • Strong math and analytical skills
  • AX experience preferred
  • Cycle count experience preferred
  • 2 - 4 years of related experience preferred
  • High School Diploma required
  • At HME you will have the opportunity to learn and grow while developing our future products. Our benefits package includes tuition reimbursement;
  • 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 25 pounds.

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