Technical Writer
i2c Inc
Lahore, Punyab, Pakistan
1d ago

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Technical Writer (01 Position)

Lahore, Pakistan

Key Responsibilities :

Serve as a product evangelist by gaining, developing, and sharing technical product knowledge

Maintain and manage updates to a comprehensive library of technical literature

Work across teams to improve user experience on payment platforms and apps

Work with SMEs and coordinate across teams to develop technical user- and client-facing content

Write release notes, product manuals, user guides, help text, screen descriptions, and FAQs

Create and edit documents ensuring aesthetical appeal, layout, correct terminology, and style

Analyze business requirements and document client use cases as needed

Provide product documentation, training, and technical expertise to Product, Sales and Marketing

Education : BS, MS, MBA or Equivalent

Experience : 3 years demonstrable technical writing experience

Required Skills :

Expertise in technical communication and documentation tools and practices

Ability to work as an individual contributor as well as an editor of technical literature

Ability to navigate the organization and engage with teams to obtain technical information

Impeccable technical writing and presentation skills with strong attention to detail

Initiative and can-do attitude, with a positive and problem-solving mindset

Flexibility to work with globally distributed teams across different time zones

Ability to communicate effectively, both verbally and in writing, across all levels

Ability to analyze business and technical processes and drive improvements

Ability to multitask, manage deadlines, and deliver in a fast-paced agile environment

Excellent organization, prioritization, and project management skills

Specific Tools :

Knowledge / usage of Microsoft Office (Word, Excel, and PowerPoint). Adobe Technical Communication Suite.


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