Business Analyst I (Salesforce)
S&P Global
Islamabad, PK
5d ago

The Role : Business Analysts I are responsible for end-to-end project delivery. They actively work on the scoping of proposed improvements, and works with Content Managers, Product Managers, or other Project Managers to turn business requirements into actionable developer specifications.

You will work on Salesforce, Cloud based CRM and MI Reporting tools.

Job Grade : 9

The Location : Islamabad, Pakistan

The Team :

We are the premier provider of data feed products to the global investment community. As we continue to expand our coverage - not only in the US, but Europe and Asia as well - and improve our products and solutions, it is increasingly meaningful to complement our best-in-class services with an extraordinary organization of people.

The Impact :

This is an opportunity to serve in a vital role in our technology organization. In this role, you will utilize your strong problem solving skills to guide the team to deliver on both small and large projects.

You will use your skills and experience to help improve our Salesforce Platform. You will be involved in planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Lightning, Wave and more.

What's in it for you :

Explore a highly rewarding career path with room for professional growth, recognition and rewards.

Build and improve your skills by working with new technologies.

Responsibilities :

Work on Salesforce.com implementations or customization from an Agile perspective end-to-end

Effectively communicating with customers to capture requirements, resolve issues and Guide and facilitate the Scrum team and related processes.

Build new customer solutions using an object-oriented reporting package.

Analyze reporting specifications to determine if the reports are feasible

Maintain existing customer solutions and maximize their usage for our customers.

Design new reports and interfaces used by our customer population.

Mitigate risk while handling tasks, resources, and changes.

Lead or work independently to provide for data transformation, testing, solving problems, and end-to-end user support needs.

What we're looking for :

Basic Qualifications :

Minimum 4 years of experience as a business analyst in a technical environment

Bachelors in a relevant field (business or technology) or experience, with understanding of the financial services industry

Strong Critical Thinking and analytical skills

Deep knowledge of and passion for Agile / Scrum including Agile metrics and reporting techniques

Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels)

Salesforce Certifications or willingness to achieve Admin certification within first year

Database knowledge, MS SQL Server.

Willing to work in Evening / Night Shift.

S&P Global Corporate

At S&P Global, we don’t give you intelligence we give you essential intelligence. The essential intelligence you need to make decisions with conviction.

We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets.

Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com.

S&P Global has a Securities Disclosure and Trading Policy ( the Policy ) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading.

The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings.

Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest.

Employment at S&P Global is contingent upon compliance with the Policy.

S&P Global has a Securities Disclosure and Trading Policy ( the Policy ) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading.

The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings.

Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest.

Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer :

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

Only electronic job submissions will be considered for employment.

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