Our vision is to transform how the world uses information to enrich life. Join an inclusive team passionate about one thing : using their expertise in the relentless pursuit of innovation for customers and partners.
The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible.
We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
Responsibilities and Tasks :
You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance.
You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.
As part of your responsibilities you will be required to :
Provide day to day technology directions within Windows Server, VMware, and Citrix
Maintain global collaboration with the other Micron IT operations teams, both internal and external to I&O
Operational support escalation
Incident management and problem management
Maintain OLA and SLA agreements with other Micron Business Units
Specific responsibilities include (but are not limited to) :
Continually improves operations through routine monitoring of system performance metrics and proactive actions.
Reviewing of system log files, trend analysis, configuration, incident and problem management processes.
Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies.
Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing.
Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team.