Manager, International Student Recruitment
6d ago

Responsibilities :

  • Manage a team of sales professionals
  • Set targets, performance plans, and objective standards for sales representatives
  • Meet with reps one-on-one weekly to review performance, progress, and targets
  • Deliver deep performance reviews for each individual rep once or four per year
  • Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance
  • Develop a scalable sales process and ensure representatives adhere to it correctly
  • Ensure that reps use sales technologies, such as a CRM (HubSpot)
  • Ensure that reps follow their daily tasks, such as follows up with the customer and doing the assigned task by another team correctly
  • Plan and implement training programs
  • Hold regular skills training sessions with internal or external sales trainers
  • Recruit, select, onboard, and train new sales reps
  • Unite the team : Ensure reps work as a positive unit and share their best practices
  • Set a good example for the team
  • Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively
  • Maintain a deep understanding of customer needs and monitor their preferences
  • Resolve escalated customer issues and customer complaints regarding sales and service
  • Report any conflict of interest for sales representatives
  • Determine and assign sales quotas, targets, and / or goals
  • Project and forecast annual and quarterly revenue and for one or more sales territories
  • Develop sales strategies to acquire new customers or clients
  • Track sales team metrics and share them with company leadership
  • Analyze sales data on sales results and develop plans to address performance gaps
  • Collaborate with marketing executives to develop lead generation plants
  • Monitor competition, economic indicators, and industry trends
  • Preferred Qualifications

  • Experience managing a sales team with a track record of quota achievement
  • Experience with building and implementing a Go-to-Market strategy
  • Having a successful track record of B2B sales
  • Experience in creating and implementing administrative process documentation, designs, and other related technical materials that have made a sales team more efficient
  • Experience creating and rolling out training manuals for sales and recruitment agents
  • Experience in managing client escalations
  • Hands-on with creating marketing collateral
  • Experience managing a multi-million dollar budget
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