This is an opportunity to join a new team and to help achieve outstanding cash-in results in the MENA region. We are looking for someone who has a passion for cash collection, the communication skills to influence many different stakeholders and the intellectual curiosity to want to find out why things have gone wrong and what we can do about it.
Your key responsibilities
Managing a portfolio of client accounts :
Monitoring payment arrangements to ensure adhered with and escalating any non-conformance by client through the client AP organization and through the internal engagement team hierarchy
Dispute management : : Logging and progress chasing of invoice disputes internally; supporting root cause resolution through knowledge sharing with upstream activity owners and developing root cause resolutions to internal lead time issues and invoice quality issues
Know Our Client’ routines : Maintaining up to date records of our clients invoice approval and payment processes; working to align internal and external processes to ensure accounts receivable are minimised
Process and ways of working development : constantly seeking better ways of working across the client engagement-to-cash lifecycle and working with engagement teams to help improve their processes and practices
Supporting timely allocation of customer payments, working with engagement teams an Finance; working with those AP departments around account reconciliations
Skills and attributes for success
Active listening skills
To qualify you must have
Ideally, you will also have
What we look for
We are looking for people who can combine great technical skills, with a passion for problem solving and great collaboration, influencing and listening skills.
It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality.
You must be able to work within a matrixed organization, balancing the needs of multiple stakeholders. You must be able to manage multiple priorities simultaneously, make complex decisions and overcome obstacles autonomously.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer :