Customer Care Executive
Lucky Foods
Karachi, Pakistan
2d ago
source : Nokrinama

CDATA POSITION : Customer Care Executive (females are encouraged to apply) COMPANY : Lucky Foods LOCATION : Karachi BUDGET : Rs.

25,000 35.000 per month (depending on profile) JOB REQUIREMENTS :

  • Minimum Bachelors.
  • Demonstrated excellence in oral, written and electronic communications
  • Good voice quality on phone
  • Proficiency with computers, especially with MS Office, and good typing skills.
  • Must be fluent in Urdu speaking. JOB SUMMARY :
  • Making calls to potential customers for sales pitch and book new orders.
  • Communicating orders to Home Delivery supervisors and assuring if the products have been delivered and following up
  • Sharing Daily Status Report with the management team.
  • Managing Lucky Foods WhatsApp number.
  • Responding to customer complaints, or other issues with products or services.
  • Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that client’s feel supported and valued.
  • Handling a high volume of inbound or outbound calls and create a positive experience for each caller.
  • To be a liaison between the customers and Home Delivery team. All Interested candidates may send their profiles at careers lucky-
  • with position mentioned in the subject. . >

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