Requisition Number201708Karachi, Sindh PK
Teradata empowers companies to achieve high-impact business outcomes through analytics. With a powerful combination of Industry expertise and leading hybrid cloud technologies for data warehousing and big data analytics, Teradata unleashes the potential of great companies.
Partnering with top companies around the world, Teradata helps improve customer experience, mitigate risk, drive product innovation, achieve operational excellence, transform finance, and optimize assets.
Teradata is recognized by media and industry analysts as a future-focused company for its technological excellence, sustainability, ethics, and business value.
The Teradata culture isn’t just about one kind of person. So many individuals make up who we are, making us that much more unique.
It’s what sets apart the dynamic, diverse and collaborative environment that is Teradata. But even as individuals, there’s one thing that we all share our united goal of making Teradata and our people the best we can be.
Contact center consultant will be responsible for developing and delivering contact center solutions to meet the business objectives.
Develop and configure contact center platform, such as design, development and delivery of call routing, eServices, IVR or CTI solutions.
Troubleshoot and diagnose reported problems and work with any relevant technical teams for isolation and resolution, and follow-
up steps in order to get critical issues resolved at the earliest possible with minimum service impact.
To be ON CALL as scheduled for after hour and weekend emergencies, and be accessible for support activities