NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.
NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Location : Richmond, VA area or Virginia Virtual
NCR Government Systems, LLC is the leader in E-Government solutions and self-service enabling technology. We’re the Go-To team that enables government agencies to solve these challenges and create new opportunities for improved services.
We currently have an exciting opportunity for a results-driven Program Manager inthe Virginia area.
The NCR Program Manager will provide day-to-day management and strategic governance for a group of related NCR Professional Services projects run as a program in a coordinated way to obtain benefits not available from managing them individually.
Programs may include elements of related work outside the scope of the discreate projects in the program.The Program Manager applies the application of knowledge, skill, tools andtechniques to a program in order to meet the program requirements.
The Program Manager focusses on the project interdependencies and helps to determine the optimal approach for managing them as a group.
Actionsrelated to these interdependencies may include :
Resolving resource constraints and / or conflicts that affect multiple projectswithin the program
Aligning organizational / strategic direction that affects project and program goalsand objectives
Resolving issues and change management within a shared governance structure
Key Areas of Responsibility Include
Responsible and accountable for the coordinated management of multiple related projects concurrently for a single customer
Takes ownership and drives each assigned project to a successful completion
Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction
Manage ITM implementation and deployment schedule
The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.
Support projects during client’s time zone and business hours and some limited cases outside business hours.
Defines and initiates projects, assigns project managers to manage cost, schedule and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
Accountable for the financial performance of the program allowing NCR to receive the tangible business value and meet the business objectives identified for the Program.
Maintains continuous alignment of program scope with strategic business objectives and makes recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
Responsible for determining and coordinating the sharing of resources among their constituent projects to the overall benefit of the program.
Has team lead / reportingresponsibilities for several FTE within a single customer.
Directs work, priorities and mentors team members; project managers, SMEs, consultants, other PS team members
Has goals to grow business for customer
Bachelor’s Degree in a technical discipline or equivalent work experience
10+years’ program / project management, including the management of technical projects
Proven cross-function, end-to-endproject management for new initiatives where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders.
Ability to travel as needed to client site
Demonstrated ability to manage technical projects
Excellent verbal / written communication and influencing skills as well as effective listening skills
Experience in the use of structured project management methods and tools
PMP Certification is required
Ability to quickly learn basic concepts related togovernment sector clients
Ability to quickly learn new products
Excellent organizational skills.
Ability to obtain a security clearance
Knowledge / experienceworking withcommercialretailmanagement / businesssolutionsis an advantage
Experience working in a Department of Defense environment
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include :
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.