Department : Commercials
foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.
We’re looking for a highly-driven and motivated Associate - Live Ops for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!
Job Responsibilities :
Responsible for minimizing day to day tech cancellations
Coordination with commercial coordinators and ACMs for cancellations and configuration issues.
Responsible in migrating integration vendors to tablets.
Minimizing the resolution TATs to less than 10hours.
Responsible for minimizing the 3 headers cancellation.
Coordination with Network Providers
Minimizing delivery TATs
A little About Us :