Lead Data Scientist | AI
3d ago

Who are we?

Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability.

Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value for our clients.

Role of AI Production Team

AI Production team builds statistical models to optimize contact center interactions. This entails analyzing data sets, building predictive models and monitoring runtime application of those models.

Key Responsibilities

  • Lead a small team of data scientists to deliver value on a large scale program
  • Perform statistical inference on large data sets to inform decisions and drive actions
  • Articulate factors impacting model performance for internal and external stakeholders
  • Build predictive models to optimize agent and customer interactions
  • Develop processes to monitor and analyze model performance
  • Qualifications

  • Master’s or Ph.D. in Computer Science, Math, Economics, Physics, Engineering or related quantitative field
  • 4-6 years of experience in developing and deploying machine learning models to drive business impact
  • Programming experience in one or more of the following languages i.e. R, Python, Julia
  • Excellent interpersonal and communication skills including proven ability to collaborate across functions, levels, and disciplines
  • Solid grasp of applied machine learning and statistical modeling
  • Able to travel locally / abroad for working sessions and meetings
  • Salary & Package

    We offer competitive base salary dependent on the number of years of experience along with corporate benefits

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