Position Overview
Create and sustain successful partnerships with IFF key accounts / Distributors and deliver profitable sales growth by matching customer needs as a Account Manager.
Job Requirements
Roles and responsibilities
Meet or exceed financial metrics; results driven
Be the Subject Matter Expert (SME) of assigned customers representing them within IFF
Understand customer strategy, organization, brands, Nourish potential on our 3 platforms (Flavors / Ingredients and Food Design) and how IFF will deliver value to their business
Deeply understand and leverage IFF’s strategy, organization, capabilities, proprietary technologies, resources, product and service offerings
Position IFF as a strategic trusted partner by co-creating winning value propositions that satisfy customer needs and advocate for the customers within IFF
Identify customer needs aligned with IFF solutions
Maximize profit levers under his / her control (e.g. prices)
Create, present and execute strategic account plans that align Global, Regional and sub-regional business objectives
Be the face of IFF - primary contact for customers, maintains and improves IFF’s position and image. Develop deep customer relationships at all levels, including the highest, through intensive networking and providing best in class customer service
Identify / create new business opportunities for IFF, develop and execute strategies to generate new sales
Accountable for accurate sales forecasts periodically
Prepare executive sales reports and new business activity for IFF management
Other key competencies
Ability to manage projects from a brief through to submission with thorough understanding of IFF’s strengths, resources and competencies
Business and results driven; a strategist and proactive personality; customer service oriented
Persistence to execute long term strategy and patience to deliver results with long development cycles
Excellent networking, collaborative and problem solving skills with the ability to coordinate activities of cross functional teams at all levels in the organization
Strong entrepreneurial, top influencing and negotiating skills
Ability to connect customer needs to IFF solutions
Industry knowledge of trends, companies, technology with passion for food,flavors and ingredients
Lead virtual teams by engaging, listening, mentoring and developing
Excellent oral / written English communication and presentation skills
Urdu speaking skills
Personality, confidence, enthusiasm and dynamism
Emotionally intelligent professional with ability to generate trust by delivering on commitments
IT acumen and ability to leverage big data points to enhance commercial performance and customer engagement
Experience
5+ years of sales experience preferably in business-to-business model in Flavors, Ingredients, Taste or adjacent industry in Food
Education
Master’s or Bachelor’s Degree preferably in Business Management, Sales or Marketing, Food Science or Chemistry
Preferred
Flavors / Ingredients sensory and basic technical knowledge
Flavors / Ingredients industry experience
IFF is an Equal Opportunity Employer
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status.
We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF / careers / workplace-diversity-and-inclusion to learn more.
