Help desk specialist to provide virtual support to customer and sales associates in an efficient and accurate manner.
Responsibilities
Provide first-level contact and convey resolutions to customer issues
Track, route and redirect problems to correct resources
Update customer data and produce activity reports
Walk customers through the problem-solving process
Follow up with customers and sales associates, provide feedback and see problems through to resolution
Utilize excellent customer service skills and exceed customers’ expectations
Ensure proper recording, documentation, and closure
Recommended procedure modifications or improvements
Preserve and grow your knowledge of help desk procedures, products, and services
Requirements
Proven working experience in providing Help Desk support
Proficiency in English must.
Customer service orientation
BBA / MBA or similar preferably.
Location / Timing :
Karachi & (07 : 00 pm to 04 : 00 am) Night shift
Kindly send us your cv at Uzair khalid level3bos.com
Job ID 31240Location Karachi. State Life Building Nu (LR L000238) Position Category AssessorsDepartment PK480055. KRH MGMT SYSTEMS (PK480055)Position Type Contractor On DemandEduca...
The inroads Member Support Specialist supports the activities of the inroads team through management of... The Member Support Specialist is responsible for managing travel and technical support provided to...
Last Date to Apply. 10th September' 2020Employment Type. This is a Full time positionLocation. This role is based in Karachi PakistanGrade. This is a grade 2 position.Your Impactfu...
Providing solutions for a smarter, safer, environmentally friendly, more reliable flow and distribution of electricity.You will be working as a Sales Specialist and will be part of...
Job DescriptionWe offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technolog...
Job Description The Regulatory Research Specialist is responsible for regulatory tasks execution... that impacts the product line. The Regulatory Research Specialist is responsible to ensure regulatory...
Help desk specialist to provide virtual support to customer and sales associates in an efficient and... Preserve and grow your knowledge of help desk procedures, products, and services Requirements. Proven...
Minimum 5 years in human resources, professional development, recruitment, ideally in a professional services environmentUniversity degree, bachelor's degree is a must and master's...
Position Title. Usability UX SpecialistDepartment. Customer OperationsCompany. foodpandaLocation. Karachi Responsibilities Gather and evaluate user requirements and feature requests in...
Job DescriptionWe offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technolog...
..by delivering quality products and services that help their business become more profitable... The Position. The Customer Support Specialist supports MAJIQ& 39 s pulp and paper customers using MAJIQ...
Job Summary. The candidate must be resourceful, inquisitive, self motivated, possess strong interpersonal skills and be capable of handling high work volumes with accuracy during p...
Job Description Salesman, Receptionist, Telephone Operator, Call Operator, Front Desk Officer, Kitchen Helper, Maid, Nurse, Office Boy, Butler, Nanny, Caretaker seeks in well reputed companies...
Job Description Receptionist, Front Desk Officer, Cook, Watchman, Security Guard, Kitchen Helper, Maid, Nurse, Office Boy, Butler seeks in well reputed companies...
PET Design in the age of Artificial Intelligence? Email your CV and portfolio with Design Specialist in Subject...
Male Receptionist needed to deal with Tenants & be able to monitor different softwares. Good Physical Appearance and dressing (Coat and Dress Pant) Polite Communication with Tenant...
Male Receptionist needed to deal with Tenants & be able to monitor different softwares.Good Physical Appearance and dressing (Coat and Dress Pant)Polite Communication with Tenants ...
EZhire Private Ltd is looking for a Finance Specialist. Location. Karachi. Education. ACCA (complete). Experience. years of software industry.Responsibilities. Supplier. Customer reconciliations...
Key Responsibilities. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and or services. Collaborate and bui...
Job Description Toyota Central Motors Karachi, Pakistan needs candidates for the posts of Executive Sales, Front Desk Receptionist, Customer Relation Officer, CRO, Sales Coordinator...