Exams Operations Manager
British Council
Karachi
6d ago

The British Council Pakistan is recruiting for Exams Operations Manager based in Karachi.

PURPOSE OF JOB

To manage and ensure the effective delivery of UK examinations in Karachi.

In particular to be responsible for :

  • Consistently providing excellent level of operational service to customers and clients
  • Ensuring exams are conducted according to Examinations Quality Standards and Exam Board requirements
  • To build and maintain relationships with Schools, Exam Boards & Vendors to support the effective delivery of exams
  • THE BRITISH COUNCIL

    The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.

    We do this by making a positive contribution to the UK and the countries we work with changing lives by creating opportunities, building connections and engendering trust.

    We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society.

    Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications.

    Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

    Examinations Services Department

    The British Council’s Exams Department has set in place an ambitious plan to ensure its growth and greater impact in a fast changing, global environment.

    To do this, the department will be engaging and working more directly with partners, both internal and external from all sectors.

    The Exams Department has grown into a significantly large revenue business. It is now one of the largest operations within the British Council global network.

    Team Structure

    Each region (Islamabad, Lahore and Karachi) has one Head Exams Operations each, reporting to the Director Exams Operations.

    Each Head Exams Operations manages a team consisting of Exam Operations Managers and a pool of Exams Operations Officers, operating as one integrated team for all product service functions.

    The Exams Operations team will be supported by the national Compliance & Customer Service, Financial Planning and Analysis and Business Development Team.

    OTHER IMPORTANT FEATURES AND REQUIREMENTS OF

    We encourage work life balance. However, the role may require working at unsocial hours

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