Service Now Developer
Teradata
Islamabad, Islamabad PK
10d ago

Requisition Number : 203416Job Category : ConsultingIslamabad, Islamabad PK

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver.

It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them.

And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world.

Join us and help create the era of Pervasive Data Intelligence.

Responsibilities

  • Serve as a subject matter expert and member of the ServiceNow developer team responsible for analysis design development and implementation of modules and applications on Teradata’s SN platform.
  • Gather and evaluate user requirements to build professional and effective user interfaces and interface elements such as menus, tabs, widgets, navigation and search fields.
  • Develop UI mockups and prototypes that clearly illustrate how an interface will function and what it will look like.
  • Configure, develop, implement and maintain multiple ServiceNow modules including, but not limited to : Incident Management, Request Management, Knowledge Management, Service Portal, Service Catalog and Change Management.
  • Configure and customize ServiceNow applications, including creating workflows, writing JavaScript and managing user access.
  • Continuously analyze requirements and current procedures in order to improve system capabilities.
  • Analyze, troubleshoot and fix system issues as well as respond to and resolve operational support tickets.
  • Proactively maintain technical and functional knowledge applicable to the ServiceNow platform.
  • Actively engage in system testing including writing test cases and creating and utilizing automated test scripts.
  • Qualifications

  • 5+ years of hands-on experience in ServiceNow including development, configuration, integration, implementation and release management.
  • Deep understanding of system, ITOM and ITSM core configurations in ServiceNow.
  • ServiceNow Certified Application Developer a plus
  • Deep understanding of core ITSM concepts; ITIL-intermediate certification a plus
  • Proficient in JavaScript, Java and HTML.
  • Experience integrating 3rd-party software and APIs with ServiceNow using REST
  • Experience working within an Agile / Scrum / DevOps environment.
  • Apply
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