Call Centre Quality Auditor
Talent
Karachi, Sindh, Pakistan
1d ago

Present reports

Write inspection reports

Assess employees' capability levels

Provide objective assessments of calls

Measure call quality

Qualifications and experience required

Experience of having worked in a similar role

Experience of working effectively in a team

The ability to deal with a range of tasks at the same time

The ability to carry out work efficiently and accurately, even under pressure

Good interpersonal and communication skills, with customer service orientation

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