Position Title : Growth Manager Commercial Innovation
Department : Commercials
Location : Karachi
Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best-loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.
We are a family of problem solvers, designers, thinkers and tinkerers, working around the clock to make foodpanda the most loved online tool for food delivery in the universe.
As Growth Manager, you will be responsible for maintaining a relationship with the Vendors and ensure growth and business optimization.
Manage and develop long-term relationships with key partners and be the liaison between the vendor and the internal stakeholders.
Ensuring menus are fully optimized; DLP and DLD at 100% and vendor customizing offers are per the trade zone.
Manage WoW order growth through regular vendor performance management
Ensure MoM growth in GMV at both, Kitchens and Concepts with right sales and deals mix
Assist Operations team in performance measurement for fail rate, offline hours, delivery time and other key metrics, ensuring the vendors’ operations are fully optimized.
Identify opportunities to develop and improve solutions and strengthen the overall vendor experience and bring changes where necessary.
Develop KPI dashboards, reports and presentations to set up monthly targets to achieve MoM business goals.
Build strong relationships with internal stakeholders to understand business challenges and opportunities. Recommend solutions across the complex range of products and processes.
5+ years of working experience with a Bachelors / Masters degree
Proficient in MS Office, Tableau, Power BI
Strong communication, presentation and organization skills
Ability to reduce complex and complicated information into clear ideas
Bias toward action and constant push for clarity and execution
High-growth operations or startup experience is strongly preferred
Superior persuasion and influencing skills to get the job done
Excellent stakeholder management, consensus building and project management skills
Ability to work collaboratively within a team environment
Experience working within the technology industry / start-up environment is a plus