Supplier Quality Engineer
NCR Edinburgh
5h ago

About NCR

NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.

NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

The role requires the candidate to possess the following skill sets

  • Understand key technologies of ODM developments & know-how on Mechatronics
  • Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirement.
  • Work on supplier Audits on ODM Supplier.
  • Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).
  • Manage the root cause analysis and corrective actions process of supplier quality issues.
  • Assisting with performing FAI inspections (First Article Inspections) with both functional and visual inspections.
  • Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issue.
  • Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
  • Assist with monitoring and reporting on supplier product quality and performance understanding any commercial issues and impacts.
  • Strong capabilities in New product development processes
  • Strong diagnosis and problem-solving skills
  • Good network with external labs and ease investigations
  • Good knowledge and experience in supplier quality assurance
  • Should have good knowledge and experience in PPAP, FMEA, Process capability, Control plan, 8D and other relevant problem-solving tools
  • Good knowledge in QMS and other engineering standards like ASTM, IS, etc.,
  • Should possess good communication skills in English (verbal and written)
  • Work experience in global environment would be advantageous
  • Key Areas of Responsibility

  • Solid understanding of Electronics Quality and reliability concepts, PCBA Assembly, supplier management, and general manufacturing operations
  • Experience in printed circuit assembly manufacturing processes & Surface mount technology process knowledge
  • Develops, co-ordinates in collaboration with cross-functional teams for technical reliability studies and design of experiments (DOE), reliability modeling, predictions and allocations.
  • Actively Engage with Design engineering from early design phase and provide expert recommendation in during design especially on Test Coverage, Reliability test requirement
  • Effective & Active engagement in DFM manufacturing feasibility reviews working with Engineering and supplier as part of the new parts development and drive proactive actions
  • Assist with taking responsibility for supplier quality performance of the EMS / ODM suppliers assigned
  • Coordinate problem diagnosis through external lab where applicable to support root cause analysis
  • Conduct detailed process audits at supplier place, identify potential risks and drive mitigation for the identified risks
  • Timely resolution of parts quality issues reported anywhere in the NCR supply chain related to assigned suppliers
  • Ensure that corrective and preventive actions are taken timely to address any quality issues identified with the Supplier processes and ensure updates on progress to all the key stakeholders
  • Drive continuous improvement of supplier parts quality performance of all the assigned suppliers
  • Plan and conduct parts quality verification audits at supplier places and report audit feedback timely
  • Effectively conduct Assessments of new and existing suppliers
  • Proven experience in manufacturing and Quality Control
  • Experience developing process quality plans, supplier quality audits, and driving corrective actions and failure analysis efforts.
  • Project management experience and a deep understanding of problem-solving tools including design of experiments, root cause analysis and statistical analytical tools
  • Verifies material conformance to specifications. Interprets company and industrial specifications.
  • Gathers and maintains specific records of technical data related to materials, tools, fixtures and processes used in the company
  • Execute the annual audit plan, train internal audit team members, perform necessary duties and provide ongoing communication / reporting of results.
  • Monitoring Internal and External Customer complaint, resolutions and Failure analysis.
  • Regularly prepares reports by collecting, analyzing, and summarizing data; making recommendations to concern department / supplier.
  • Participate in quality reporting and management review process, Monitor the Periodic Review Matrix to ensure repetitive quality requirements are met, manage quality metrics, present findings and recommendations to the management review team
  • Should have good communication skills with an ability to explain complex problems to a wide variety of technical and non-technical audiences
  • Offers of employment are conditional upon passage of screening criteria applicable to the job.

    Full time employee benefits include :

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short / Long Term Disability
  • Paid Vacation
  • EEO Statement

    Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

    NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

    We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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