The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.
We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities.
We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.
We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
The British Council libraries support the work of the three strategic pillars of the British Council’s Cultural Engagement framework English Education, and the Arts through collaboration on cross-cutting themes and outcomes, ensuring we maximise reach and impact to meet corporate ambitions.
The libraries :
They do this through a range of events (physical and digital), digital content, and the physical library offer. The library target audience is young people between the ages of 18-35, children, as well as a focus on women and girls participation.
This role will deliver
Main accountabilities but not limited to the following :
Service and product delivery Support
We will also look for sales and persuasion skills as this will help us in selling our Digital Library offer.
Able to identify when to refer more complex issues owards
Risk & compliance
Relationship & stakeholder management
Finance and Resource Management
Managing Self and others
Monitors task completion to agreed quality and time standards.
Role specific knowledge and experience :
The main essential knowledge and experience points that we are looking for you to evidence are :
Contract Type Indefinite Contract
Location Lahore, Pakistan
Requirements Candidates must have the pre-existing right to work in location. Mobility / relocation support will not be provided
Closing Date Tuesday 4 October 2022
Interviews Week commencing 24 October 2022
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.
We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.
All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.
We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email
Please note : Applications to this role can only be considered when made through the Apply section of our careers website.
Our ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website.
Emails with supporting statements and CV / Resumes sent to this email address will not be reviewed and will be deleted.