The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.
We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities.
We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.
We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
Location : Karachi
Positions : One position
Department : Examination
Contract type : Indefinite Contract
Closing date : 18 September 2021
Role Purpose :
The purpose of this role to actively pursue Examinations Business in the country, converting opportunities into business.
This includes all aspects of examinations, but with a strong focus on business development across various products and services.
Challenges & Accountabilities :
Achieving sales / account targets and ensure customer satisfaction
Understand and foresee country conditions to spot and act on opportunities
Providing timely feedback on commercial planning scenario's that have changed
Delivering great customer service internally and externally
Creating strong relationships with external customers to sell / cross-sell and up-sell product portfolio
Main Accountabilities :
Carries out routine monitoring and standard reporting on commercial data involving sales, profitability and / or co-funding and sponsorship opportunities using an agreed set of corporate processes, techniques and report templates.
Analysis and Reporting
Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs.
Conducts research, using a range of information channels, into business activities, challenges and key personnel in target customer, partner or sponsor organisations to support developing new business and cultural relations opportunities.
Coordinates and organises contact with stakeholders in key client / partner / sponsor organisations e.g. meetings, conference slots, sending targeted marketing or thought leadership materials etc.
Market & customer intelligence
Collects, reports and uses Customer / Market Intelligence from what is seen / heard on the ground and link to Marketing on Insights
Inputs into innovation and BD plan / targets.
Brand / product knowledge & promotion
Maintains an up-to-date and sound overview of the suite of BC products, programmes and services to enable the provision of informed business development support to internal colleagues and ensure the BC brand is promoted accurately and professionally in any communications with actual / prospective customers and partners.
Within agreed corporate processes, contributes data and / or administrative support, as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral (via a range of channels) to promote the BC’s offer externally
Leadership & management
Prioritises own work activities, from long terms plans into day to day activities.
Builds relationships and uses influence to work with others internally to grow the business
Ensure strict application of child protection implementation standards in planning, implementation and monitoring in exams as per Child Protection Policy and to escalate child protection issue to the Head of Child Protection Pakistan.
Ensure safe recruitment process are consistently followed and sustained for venue staff and third parties.
The post holders must ensure that his / her behaviour is in line with child protection code of conduct with interacting with children.
A connected and trusted UK in a more connected and trusted world.