Manager – Service Management
Karachi, SD, pk
2d ago


Knowledge, Skills and Experience Requires at least 15 years of related technical and managerial experience in a service management environment ITIL expert with complete hands on experience in implementing and managing ITIL lifecycle processes Strong written and oral communication as well as Presentation Skills An understanding of the Customer's business and how Technology contributes to the delivery of that product or service Excellent people management and administrative skills Basic technical knowledge and understanding of hardware and software that is used in Business Behavioral Competency : COMPETENCY Level (1-4) (1-Basic 4- Sr.

Managerial) Commercial Awareness 2 Commitment to Result 3 Adaptability and innovation 3 Leadership 3 Interpersonal relationships 3

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