The Role : Associate Director
The Location : Hyderabad / Islamabad / Ahmedabad
The Team :
Key Developments & Events are a part of the Documents & Translations domain on Data, Technology & Innovation vertical at S&P Global.
The Key Developments & Events department is responsible for transforming raw information into usable intelligence that related to material events or corporate activities that occur either in the present or future.
The Impact :
The Key Developments & Events AD will be responsible for driving operations across multiple global locations (175+ head count) and develop operational strategies to optimize business performance, develop top talent, enforce business governance policies and identify appropriate tech / automation / lean solutions to manager operations at scale with limited incremental cost additions.
He / she will also support the Operations lead in supporting and executing on future strategies to expand Key Developments & Events platforms to new clients across the enterprise.
What’s in it for you :
Actively work with local leadership to continue exceeding the business performance and executing with operational efficiency to deliver on timeliness and accuracy of data-collection processes.
Manages multiple operations support teams / groups across different sites for a range of data / content management activities.
Manages multiple operational or project teams across different sites in planning and implementing process and operational changes across different teams.
Inventories critical business processes, and implements internal controls required to support business and regulatory requirements.
Periodically reviews key productivity and business metrics, and proactively identifies and addresses performance gaps.
Works with senior leadership team to make timely decisions for operational activities and set strategic goals.
Plan and monitor the day-to-day running of business to ensure smooth progress
Align the office work culture with S&P Global’s vision / mission / values.
Be able to scale up operations needs to meet the fast and continuously growing business requirements through effectively planning and execution.
Be able to extend jurisdiction to other office locations if and when required.
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements as needed.
Oversee procurement processes and coordinate material and resources allocation.
Oversee customer support processes and organize them to enhance internal and external customer satisfaction.
Review financial information and meet operational budgets to promote profitability.
Manage relationships / agreements with internal stakeholders and external partners / vendors.
Oversee people processes to ensure top talent is developed and retained.
Ensure that the department processes are run in conformity with established compliance and privacy regulations.
Support senior leaders to grow operations to cater to evolving business needs.
Constantly review external industry trends to identify evolving tech that can optimize business performance.
What We’re Looking For :
Basic Qualifications :
Bachelor’s degree or equivalent experience required; Background in technology or data science preferred
Proven experience as a Senior Operations Manager or equivalent / higher position in a data or technology company.
Proven record of excellent organizational and leadership abilities.
Outstanding communication and people skills.
In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
Working knowledge of data visualization and analysis tools like Power BI, Tableau etc.
Strong knowledge of MS Office apps and working knowledge of SQL.
Exposure to data science, machine learning, and other emerging tech would be preferred.
At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.
We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.
Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.
For more information, visit www.spglobal.com / marketintelligence.
10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)
Job ID : 262611
Posted On : 2021-08-26
Location : Hyderabad, Telangana, India