Inbound Chat Support
Ibex Dynamics
Islamabad, Rawalpindi, Islamabad, Pakistan
2d ago
source : Mustakbil

Employment Type

Inbound Chat Support & Calls

Full-time

Morning Shift 10 : 30am To 7pm

Night Shift 8 : 30pm To 5am

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Salary

  • Your Salary Depends on your skills , Experience , Education & Interview
  • Your Bonuses are Between Min 50k to Max 300k ( Depends On your Targets Acheived )
  • Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Qualifications

  • At least 1 years' of relevant work experience
  • Minimum Atleast Intermediate to Maximum
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Requirment

  • Candidate must have completed his / her matric & intermediate.
  • Graduated & Masters candidate with good experience will also be in list of preference.
  • Candidate who will come with 1 year experience in customer care services will be highly recommended.
  • Candidate knows how to handle client on call or through text messages.
  • Candidate with 1 year CALL CENTER experience will also recommended.
  • Candidate must have a good team work ability to hold him / her self in different task a sign by team leader or team head.
  • Candidate must be good in linguistic languages.
  • Preference language will be ENGLISH.
  • Candidate must know who keep his / her good attitude with co-workers.
  • Candidate must have good sense of humor to understand the rules of market.
  • Note

  • AT INTERVIEW TIME PLEASE BRING FOLLOWING DOCUMENTS ALONG WITH YOU
  • CV in hard copy.
  • Your original CNIC.
  • SMARTWORKER

    Job Rewards and Benefits

    Communication Gratuity Incentive Bonus Leaves Provident Fund Sports and Entertainment Transport

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