PS Technical Consultant
NCR Edinburgh
5d ago

About NCR

NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.

NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Grade : 09

As a Technical Consultant at NCR Corporation, you will be responsible for the analysis, configuration, and advised deployment of the solutions for venue clients and post live support and troubleshooting.

This role will work closely with the development team and external clients to identify configurations settings and gather data to properly deploy workable solutions.

In doing so, you will work in a team environment where you will have direct interactions with other consultants, clients, and internal groups such as Product Development, Sales and ClientManagement.

You will also work closely with our client support center to research client issues and provide timely solutions to current client needs.

Position Summary & Key Areas of Responsibility :

Contributes towards success of project implementation including server build, installation and product training

Participate in Customer KickoffMeeting

Primary subjectmatter expertise on the Implementation team

Represent NCR onsite as the escalation point for Customers and Project Teams

Provide front line feedback to product development and Support Services on enhancements and software issues

Good communication and people skills with internal teams and client shareholders

Clear and concise verbal, written and presentation skills

High energy, initiative based self-starter with exceptional work ethic

Team player thatmeets deadlines, is detail oriented and has a sense of ownership

Proactively seeks to learn the NCR Corporation’s products and diagnostic tools

Other duties as assigned

Basic Qualifications :

Bachelor’s degree or equivalent work experience

Previous experience with NCR will be beneficial

Approximately 15-25% travel is required

Preferred Qualifications

SQL experience is preferred

Microsoft Server Product Knowledge preferred

Previous experience within ATM / banking industry preferred

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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