Associate - Partner Services (Operations)
Foodpanda
Karachi, Pakistan
6d ago

Position Title : Associate Partner Services (Operations)

Department : Operations

Company : Foodpanda

Location : Karachi, Pakistan

Foodpanda is the Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in numerous cities worldwide.

We are currently looking for an energetic individual to join our Operations Department in Karachi.

Calling out all the enthusiastic, well-communicating individuals willing to work in a fast-paced and challenging environment which requires you to effectively communicate with our partners via phone, emails, and other online portals.

The ideal candidate for the job will be solution oriented in order to provide excellent partner service experience and get to the root cause of vendor complaints with ease.

Responsibilities :

  • Use excellent communication skills to professionally and courteously interact with our partners via calls and emails etc.
  • Promptly respond to queries of our vendors and resolve their issues.
  • Building relationships with our partners / brands by creating an exceptional partner service experience.
  • Be a responsible, solution driven individual to provide vendors with the best possible responses to their queries.
  • Requirements :

    Bachelors) Fresh graduates / under - graduates or relevant experience in a similar field are all welcomed to apply.

  • Strong verbal and written communication
  • Fluent in English
  • Good decision-making and problem-solving skills.
  • Rotational shifts availability of 8 hours (Shift starts from Afternoon or Evening).
  • 6 working days (Weekends are included).
  • A little About Us :

  • We are fast, like mind-boggling fast! So if you’re someone who loves ever- changing goals and loves optimization, you’re the right fit for us!
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!
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