Data Center Engineer
Standard Chartered Bank
Karachi, SINDH, Pakistan
2d ago

Roles and Responsibilities :

Pakistan Data Centre currently processing daily end of day and related processes for core banking and allied applications including housekeeping, backups etc.2.

Data Centre is manned 24 x 7 including all Sundays and holidays.

This is done by rotating staff in Day and Night shifts.3.

Monitoring of infrastructure and systems, critical application connectivity, ATM, CDM, is also part of Data centre's routine.4.

Ensure that systems are available, during agreed service hours in relation with activities to perform after business hours and to complete before system handover for next business day.5.

All related reports, downloads, and other updates to deliver timely to concerned departments / units in accordance with schedule and agreed service level agreement6.

End to end service delivery, shift activities, and communications to business and operations.7.

All routine jobs including End of Day, End of Month and End of Year processes activities are carried out as per defined process checklist within agreed service hours.8.

To ensure that all systems backups are taken as per schedule and logs are checked and maintained properly.9.

To ensure that all system backup and restorations at DR site are conducted as per schedule and within given time.10.

Media policy to follow for handling, transporting to off site location, retention & secure management of backup tapes.11.

ORF, KPI and KRI must maintained and audit risk items to be addressed timely.12.

All routine reports and downloads dispatched to units / departments within allocated time and as per process defined into daily checklist.13.

Data Centre physical and environmental security must be followed with reference of Group Information Security policy (GIS) to compliance.

Key Roles and Responsibilities 1.

Ensure that the environment condition and requirement for the hardware and allied equipments and structure are met in accordance with recommended specifications as per SCB Global Engineering Guidelines.2.

Information security policy to be compiled for all DC physical and system security and compliance.3.

All critical and sensitive documents, keys must be kept into fire proof safe.4.

Closely monitor change management to determine impact of proposed change in hardware or software into system and service to user.5.

Timely escalate system related problem when observed to certain levels as per problem escalation matrix.

Assist support staff to diagnose and re-solve problems.

Highlight risk accordingly if observed any non compliance issue with reference of KCSA.7.

Timely respond upon all periodic group related information and updates.8.

Control Procedure manual (CPM) to revisit periodically with upgrade version as per new activities / application processes including into process with controls involve into BCP / DR as and when scheduled.

Qualifications and Skills KNOWLEDGE SKILLS AND EXPERIENCE :

Technical Must have :

  • Good understanding of Data Centre operations and control.
  • Good understanding of all security and control equipments located into DC.
  • Good analytical skills
  • Basic knowledge of all systems Dell / IBM PC / Servers.
  • Minimum bachelor's degreeTechnical Nice to have
  • Good understanding of the banking industry and operations within the bank.
  • Previous work experience in similar role
  • Familiarity with infrastructure.
  • Assists support staff to diagnose and re-solve system related problems as per problem escalation process.Non Technical Must have :
  • Good interpersonal skills
  • Ability to work effectively with global team and support
  • Good communications skills
  • Ability to complete tasks within deadlines
  • Timely service management of physical environment and critical security equipments located into DC.
  • Ability to train operational staff upon new DC processes and procedures
  • Good troubleshooting / problem assessment and escalation skills.
  • Must be able to prioritise tasks
  • Must be flexible in terms of tasks
  • Banking experience
  • Punctuality.
  • How To Apply You can search and view current opportunities across our organisation and apply immediately by visiting www.

    standardchartered.com and selecting Careers.

    To help speed up your application, please note the following :

  • You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role -
  • Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information) -

    We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your applicationIt usually takes 15 -

    20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

    Closing Dates The closing date for applications is 28 / 03 / 2018.

    Please note all closing dates are given in Hong Kong time (GMT + 8 hours).

    We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

    Diversity and Inclusion Standard Chartered is committed to diversity and inclusion.

    We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage.

    By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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