Application Analyst
Contour Software
Karachi, Sindh, PK
1d ago

The Division :

Dealer North America , Constellation HBS is a suite of companies that provide ERP solutions to dealerships across several industries.

We are a multi-national organization with team members distributed around the world. Our teams rely on a series of applications to promote collaboration and standard business practices.

Integrating these applications reduces duplication of effort, keeps all systems up to date, and ensures business processes flow seamlessly across multiple platforms.

We are seeking a seeking a strong collaborator and communicator who can increase our level of application integrations, enhancing several of our business workflows.

Dealer North America, a division of Constellation Software Inc. Constellation HBS is looking for an Application Specialist with a passion for technology and business.

As a valued technical expert and collaborative team player the successful candidate needs to be someone who is dedicated to solving problems and fulfilling business objectives within a dynamic organization.

If these qualities are part of your DNA, read on!

The Position :

The Applications Analyst role is a new role at Dealer North America and offers the opportunity to combine your passion for business and technology with your skills in problem-solving and training.

The successful candidate will be responsible for ensuring the optimal functioning and operations of Salesforce, Microsoft Dynamics GP and other application integrations like Jira Software & Teamsupport.

As an Applications Analyst, you will have experience using a wide variety of software and be able to grasp new concepts quickly.

  • You are self-motivated and detail oriented with a patient and engaging collaboration style. You have a sincere appreciation for technology and how it can be used to its full potential;
  • and you will be a vital part of our growing team of great people.

    The successful candidate will work with our finance team to resolve business workflow challenges within the first 6 months.

    Following this success focus will be shifted towards other collaborative tools like Jira Software to resolve cross-tool workflow challenges within year 1.

    Primary Responsibilities :

  • Implement and maintain integrations between Salesforce and Microsoft Dynamics GP using SmartConnect.
  • Implement and maintain integration between Jira Software and Teamsupport.
  • Implement and maintain integrations between Aha! And Jira Software.
  • Implement and maintain other application integrations as required.
  • Perform system administrator duties including add / remove / edit / delete rights.
  • Troubleshoot and resolve issues across all integrations.
  • Create and maintain documentation of integration specifics for architectural and security reviews.
  • Requirements :

  • Excellent analytical and creative problem-solving skills.
  • Demonstrated ability to optimize productivity and regularly improve approaches.
  • Highly self-motivated with keen attention to detail.
  • Ability to learn and implement new technologies.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong communication skills both verbal and written.
  • Qualification :

  • Post-secondary education in Information Technology, Information System Technician, Business Administration, Computer Science or related field with 3-5 years of experience in a similar role.
  • Preference will be given to candidates with solid expertise in Salesforce and SmartConnect.
  • Experience in Jira Software considered a huge asset.
  • Experience working on an IT team.
  • Exciting Benefits we offer :

  • Market-leading Salary
  • Medical Coverage Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan Tenured Employees Only
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch / Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment
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