The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team.
The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
Assist line managers with the execution of HR processes, including performance management, employee engagement, talent, employee relations, coaching, training, conflict resolution, and interpretation of employment policies and practices
Partner with Human Resources Advisors (HRAs) and business / functional line managers to recommend, develop, and execute human capital strategies to achieve business goals as well as participate on Human Resources Professional Services (HRPS) project teams such as engagement initiatives or re-engineering
Liaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and Reporting
Manage immigration and mobility / relocation cases
Execute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reporting
Ensure escalated client / employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiency
Build and maintain partnerships to foster trust and accountability with all stakeholders
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
2-5 years of relevant experience
Experience in Human Resources, employee relations, and financial services
Experience working with remote locations
Working knowledge of HR functions and applicable US Employment laws
Working knowledge of industry standards and practices
Intermediate advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft and Human Resources Management Systems
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree / University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Context :
Citi’s business in Pakistan forms part of Emerging Markets Cluster, which has a presence in 28 countries. The HR Generalist role will be part of the Pakistan HR Team providing support to Citi Pakistan.
Citi Pakistan is a ICG dominated franchise having staff present in GF and O&T. Citi Pakistan has a total headcount of 150.
The role requires a strong team player who thrives in a demanding and fast paced environment. This represents an exciting opportunity for a HR Professional to build a global career.
The role operates in an environment of strict HR Controls and Compliance.
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - PK