The Role : Analyst, Commercial Platforms
Grade (relevant for internal applicants only) : 08
The location : Islamabad, PK
The Team :
Market Intelligence’s Commercial Operations team works in close collaboration with nearly all internal departments Sales, Relationship Management, Marketing, Client Support, Product Management, Content, and Technology.
We are responsible for the product management of all Commercial Technology platforms that support our client facing stakeholders within Market Intelligence.
Our delivery of best in class commercial platforms enables our front-line commercial team to successfully partner with our prospects and customers.
The Role :
An analyst on the Commercial Platforms team is responsible for serving as UAT lead for a CRM scrum team. As a UAT lead you will be expected to test all user stories and bugs assigned to you, work with relevant stakeholders to ensure the functionality is working as expected and communicate out dates / updates / milestones to leadership and stakeholders.
What’s in it for you :
There is a lot of opportunity for expansion and career growth within the Market Intelligence Commercial Operations team.
As our Commercial and Technology teams take on more projects each year, at this current trajectory, there is a lot of opportunity to get experience with new and exciting work! The Associate Product Manager role offers great exposure to many other departments both in Market Intelligence as well as other corporate divisions and opens doors for tremendous career opportunities across S&P Global.
Understand the way CRM and related technologies can empower the workflow of Commercial personas including Sales / Marketing, Relationship Management and Client Support
Working knowledge of Salesforce, Microsoft Azure DevOps.
Strong written and verbal communication skills
Understanding of the LEAN process and the ability to assist in any LEAN projects where possible.
Contribute to UAT being done by the CRM scrum teams.
Limit post release bugs that should have been caught in UAT.
Loop in relevant stakeholders for testing and sign off in Sandbox and Production
Partner with PM / BAs to develop / document test cases and new testing strategies.
Work with scrum teams to handle post release support and resolve production bugs in a timely manner.
Identify bugs and create / track those bugs in ADO, so relevant members of the team are held accountable
Participate in pre-project planning with PO and stakeholders.
Assist in defining best practices for pilot launches, communication, testing, writing use cases.
Partner with PO to drive GTM communication for new projects, processes, and procedures.
About Company Statement :
At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.
We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.
Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.
For more information, visit www.spglobal.com / marketintelligence.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race / ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
Job ID : 262427
Posted On : 2021-06-24
Location : Islamabad, Pakistan