Position Title : Associate - Onboarding
Department : Operations
Company : Foodpanda
Location : Pakistan - Lahore
Foodpanda is the Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in over 70 cities worldwide.
We are currently looking for an energetic individual to join our Operations Department in Lahore.
The ideal candidate must possess technical expertise and sound knowledge of operations and inventory management. This position requires excellent communication and problem-solving skills that are usual to inventory management and supply chain.
Maintaining a positive, empathetic and professional attitude toward vendors at all times.
Responding promptly to vendors inquiries through Salesforce
Acknowledging and resolving vendor’s Technical Issues.
Having technical knowledge about android devices.
Being an excellent team player.
Ensure vendor satisfaction and provide professional vendor support.
Consistently maintain personal / team KPI targets every month.
Manage the supply of onboarding packages, coordinating with vendors and courier services for package delivery. Along with maintaining the log & update records of inventory on Salesforce.
Train new and existing vendors, scheduling training, and maintaining logs on Salesforce while training
Maintain compliance while making the vendor live on the platform (technical aspects and configuration of devices)
Strong follow up from courier services and network provider services.
At least 1 year of experience in a similar field. Fresh graduates are encouraged to apply.
Must hold a bachelor's degree in a relevant field. Masters will be preferred.
Fluent in English and Urdu.
Comfortable with operational rotating times.
Being from a similar industry is a plus point. foo