Community Specialist
Septem Systems
Lahore, Punjab, Pakistan
5d ago

Job Description

Septem Systems is looking for a creative and strategic thinker to manage and help grow our community. The Community Specialist will be responsible for implementing engagement strategies that build trust and loyalty, internally and externally.

This hire will be the eyes and ears of culture, trends, conversations, and help identify brand opportunities to engage and foster long lasting relationships across our social media platforms.

Responsibilities :

  • Develop and manage community management initiatives to help drive awareness amongst our target audiences.
  • Analyze online conversations to help identify brand opportunities and report on strategy performance by assessing sentiment and audience trends.
  • Manage influencers and content creator relationships
  • Help create and curate brand stories by building trust .
  • Cross- collaborate with different teams to have a community first lens.
  • Qualifications

  • 1-3 years of marketing, brand, content, or social media experience
  • You have a deep empathy for our patients and are able to adapt how you communicate to reach and engage our audiences
  • Excellent written and verbal communication skills
  • Proven experience developing marketing campaigns
  • Strong project management, multitasking, and decision making skills.
  • Metrics-driven marketing mind with an eye for creativity
  • In depth knowledge of Instagram, LinkedIn, Facebook, Twitter and other social media platforms.
  • Additional Information

  • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Respond to customers in a timely manner
  • Monitor, track and report on feedback and online reviews
  • Organize and manage events to boost brand awareness
  • Coordinate with Marketing, PR and Communications teams
  • Liaise with Development and Sales departments
  • Respond to customers in a timely manner
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends
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