Manager Performance
1d ago

Position Title : Manager Performance- Ops

Department : Operations

Location : Karachi, Pakistan

We’re looking for a highly-driven and motivated Manager Performance for our Operations team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player.

About the job :

Manager Performance is a diverse role that entails data crunching, decision making, developing processes and SOPs, handling new projects, managing strong vendor relationships, working closely with other departments locally, regionally and globally.

Analyze & evaluate the data, performing the root cause analysis, registering the findings, developing plans accordingly, implementing, and executing the solutions.

This is a highly critical position and offers wide exposure to the industry and business.

The role is based in Pakistan and will report into the Head of Vendor Operations.

Responsibilities :

  • Develop a cohesive strategy to execute strategic plans & operational excellence through data backed decisioning
  • Manage & lead a team of talented individuals enhancing their functional and leadership qualities
  • Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
  • Identify opportunities to develop and improve solutions, strengthen the overall vendor performance and bring changes where necessary by automating processes
  • Work across teams to continually eliminate unnecessary processes and continually implement new ways to to enhance the Vendor Performance
  • Develop value driven reports, analysis and dashboards and be a focal point of liaison between multiple stakeholders within the business
  • Develop and execute effective reporting and assessment tools to minimize risk and identify areas of improvement
  • Work Cross-Functionally with Product, Business Development, Customer Services and Marketing to ensure smooth execution of operations.
  • Work on multiple projects with global and regional Headquarters of Foodpanda in Berlin and Singapore on process improvements, dashboards, Google Analytics in driving operational excellence & performance.
  • Requirements :

  • Minimum 4 years of working experience with a Bachelors / Masters degree preferably in a quantitative field such as math, statistics, data science, with focus on data mining techniques and predictive analytics
  • Analytical mind and business acumen with ability to work with large amounts of data to discover patterns and trends and to form conclusions based on findings.
  • Must be extremely detailed oriented and have a problem solving attitude

  • Excellent analytical skills, independent thinking, data oriented, and knowledge of analytics tools required (SQL, Excel, Tableau, Salesforce & Data Warehouse).
  • Strong communication, presentation and organization skills
  • Ability to convey data driven concepts in meaningful way to internal stakeholders
  • Possess strong problem-solving and critical thinking skills
  • Ability to work effectively across functions, levels and disciplines
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