Customer Care Specialist - French
i2c Inc
Lahore, Punyab, Pakistan
6d ago

Job Description :

  • Provide CS to all our consumers in French.
  • Should be involved in both voice / no voice operations.
  • Follow defined SOP's to contribute towards floor performance.
  • Share shift summaries and reports with respective Supervisors / AM / Managers.
  • We are looking for :

  • Education : High School / Graduation
  • Experience : 01- 02 years in similar position
  • Skils :

  • Must have good written & verbal communication skills in French.
  • Relevant experience preferably with a background from call center.
  • Soft, polite and good understanding of customer services.
  • English spoken & written skills are must.
  • Ability to multi-task to accomplish workload efficiently.
  • Familiar with basic computer operations.
  • Excellent team player.
  • Spark to learn and make a career in the relevant field.
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