International Client Coordinator

Protege Global

Karachi, Karachi, Pakistan

3d ago

source : Mustakbil

General :

To serve clients professionally and efficiently at all times and in accordance with documented procedures.

To liaise with other key parties including third party suppliers.

To look for ways to improve service to the customer and increase efficiency.

To process supplier invoices in accordance with established procedures and standards.

To handle sales invoicing for clients in accordance with procedures and standards

Specific :

In conjunction with the Team Leader develop and maintain the Standard Operating Procedures for the client, and constantly review for potential improvements.

To ensure that all sales invoices are raised in an accurate and timely fashion in line with the company policy and client requirements.

Ensure all supplier purchase invoices received are processed within the guidelines stated in the quality procedures

To ensure each shipment generates the maximum contribution to Protege by keeping a constant focus on meeting the required service level at the lowest possible cost.

To maintain and file (manual and / or EDP) records in an orderly manner, making sure all aspects of the Client SOP and the ProtegeGlobal internal requirements are achieved.

To constantly review working processes with the aim of making improvements and ensure all key work processes are documented correctly in the intranet.

Assist the client team in progressing developed action plans (Open Issue List) by completing designated tasks as targeted.

To maintain a close working relationship with all key parties including suppliers

To produce reports and statistics as required.

To monitor the performance of third party suppliers with the aim of identifying areas for improvement.

Other :

To attend client / other meetings as required

To make sure that the Team Leader is aware of your training needs.

Other ad hoc tasks as requested.

We Offer

A challenging job with a dynamic and ambitious organization.

A learning environment with focus on training and and personal development

Competitive salary and bonus opportunity

Benefits like private health insurance, transportation service and lunch ticket

Job Specification

Who we are looking for

At least 2 years’ experience in the with Customer facing experience

Excellent communication skills and the ability to communicate confidently

Passion to drive closures & high level customer service orientation

Well organized when working under pressure

Team player; works together with others in the business unit to achieve results, fosters teamwork

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.