We are looking for a Technical customer success manager who possesses a strong drive for results. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively.
The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base.
Develop and manage client portfolios. Analyze customer data to improve customer experience Mediate between clients and Organization Deep understanding of Customer concerns Well-versed with ITSM and ITIL Processes.
Excellent interpersonal and communication skills High computer literacy and ability to learn new software. Knowledge of customer success processes.
Experience in document creation. Demonstrate Leadership qualities Patient and active listener. Passion for service. All Interested candidates are requested to share their resumes at Hr ngtsol.com Location : Lahore