Lead Teradata Operations DBA
Islamabad, Islamabad, Pakistan
3d ago


  • This role requires specific technical knowledge about the administration and control of the data warehouse environment, including the database, operating systems and associated tools.
  • Delivery responsibility includes Administration, maintenance and database performance optimization, capacity, security, configuration, scheduling, errors, and execution of maintenance utilities.
  • Responsible for managing Teradata‚Äôs as-a-Service offering on public cloud (AWS / Azure).
  • Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
  • Implementing security best practices and analyzing the partner compatibility.
  • Key Responsibilities

    Manage and support 24x7 Teradata Vantage environments (Cloud / On-Prem) for multiple customers

  • Devise and implement performance tuning, security, capacity & operations best practices.
  • Implementing development, production environment for data warehousing cloud / on-prem environment
  • Backup, Archive and Recovery planning and execution of the cloud / on-prem data warehouses
  • Throughput monitoring, load balancing, improving the overall system health by optimizing the key database or cloud resources
  • Proactively monitor ticket queue and assignment of tasks to shift members
  • Ensuring SLA are met during that shift- Acknowledgement & Update SLAs
  • Incident / task prioritization during the shift
  • Ensure all scheduled changes are implemented within the prescribed window
  • First level of escalation for team members
  • First level of help / support for team members
  • Proactively highlight any incidents about to miss the SLA. Constantly monitor SLA Dashboard
  • Ensure even distribution of workload within shift members
  • Handling S1 during shift
  • Shift leads would manage transition and share summary of all tickets being transferred
  • Divert adhoc tasks to platform lead
  • Basic Qualifications

  • Computer Sciences / Engineering Graduate or higher
  • Mandatory Skills / Attributes

    Minimum 5 8 years of IT experience.

  • Minimum 4-5 years of Database Administration hands on-experience.
  • Minimum 1-2 years of Cloud hands-on experience (AWS / Azure).
  • Should have basic leadership qualities.
  • ITIL or other relevant certifications are desirable
  • Service Now / ITSM tool day to day Operations
  • Must be willing to provide 24x7 on-call support on a rotational basis with the team.
  • Must be willing to travel both short-term and long-term
  • Preferred Skills / Certifications

    Teradata / DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations

  • Good understanding of Cloud Computing : virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
  • Implement and support new and existing customers on VaaS infrastructure.
  • Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms : AWS / Azure
  • Managed responsibilities as a Shift lead
  • Hands-on experience with database architecture / modeling, RDBMS and No-SQL.
  • Should have good understanding of data archive / restore policies.
  • Teradata Basic
  • Working experience in Linux administration, Shell Scripting.
  • Working experience on any of the RDBMS like Oracle / / DB2 / Netezza / Teradata / SQL Server,MySQL.
  • Others

  • Excellent oral and written communication skills in the English language
  • Good team player.
  • Good presentation, communication skills.
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