Data & Compliance Associate
Contour Software
Lahore, Punjab, PK
6d ago

The Division :

Constellation Web Solutions , a part of Constellation Perseus Operating Group, is a real estate marketing company that provides industry leading top real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services.

The Position :

We are looking to hire a Data & Compliance Associate who can thrive in a fast-paced, team-oriented environment, take initiative, be passionate about innovating creative solutions and problem-solving, have excellent communication skills, and the drive to deliver quality data.

Division Link : http : / / www.constellationws.com /

Duties & Responsibilities :

  • Report and maintain detailed lists of subscribers to vendors as required on a monthly, quarterly, and annual basis.
  • Coordinate product compliance requirements set for by vendors and communicate with internal business units to resolve issues in a timely fashion.
  • Produce reports and statistics when asked for by the upper management.
  • Work with MLS and other Data vendors to facilitate the onboarding and offboarding of data.
  • Maintain updated lists of clients and vendors using internal CRMs throughout the supported business units.
  • Keep accurate and detailed case notes of all interactions with customers & vendors.
  • Identify and escalate potential issues with recommendations to upper management.
  • Record and Report task details on Timely basis
  • Key Skills and Competencies :

  • Good Microsoft Office skills, particularly Excel, Word & Outlook.
  • Previous experience of telephone & email-based customer service is desired.
  • Excellent communication skills, particularly over the telephone & email, with the ability to explain issues clearly and simply, both orally and in writing.
  • An ability to build a rapport with vendors.
  • Logical and analytical, with a methodical approach to problem-solving.
  • Solution-focused, with ability to prioritize.
  • Accurate, with high attention to detail.
  • Good team player, yet willing to take personal responsibility for issues.
  • Self-motivated, resourceful and keen to learn and share knowledge.
  • Able to remain calm under pressure and problem-solve accordingly.
  • Work Shift Timings :

    9 AM to 6 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)

    Exciting Benefits we offer :

  • Market-leading Salary
  • Medical Coverage Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan Tenured Employees Only
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch / Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment
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