The Division :
Constellation Web Solutions , a part of Constellation Perseus Operating Group, is a real estate marketing company that provides industry leading top real estate websites, mobile technologies, interactive voice response systems, and home builder marketing services.
The Position :
We are looking to hire a Data & Compliance Associate who can thrive in a fast-paced, team-oriented environment, take initiative, be passionate about innovating creative solutions and problem-solving, have excellent communication skills, and the drive to deliver quality data.
Division Link : http : / / www.constellationws.com /
Duties & Responsibilities :
Report and maintain detailed lists of subscribers to vendors as required on a monthly, quarterly, and annual basis.
Coordinate product compliance requirements set for by vendors and communicate with internal business units to resolve issues in a timely fashion.
Produce reports and statistics when asked for by the upper management.
Work with MLS and other Data vendors to facilitate the onboarding and offboarding of data.
Maintain updated lists of clients and vendors using internal CRMs throughout the supported business units.
Keep accurate and detailed case notes of all interactions with customers & vendors.
Identify and escalate potential issues with recommendations to upper management.
Record and Report task details on Timely basis
Key Skills and Competencies :
Good Microsoft Office skills, particularly Excel, Word & Outlook.
Previous experience of telephone & email-based customer service is desired.
Excellent communication skills, particularly over the telephone & email, with the ability to explain issues clearly and simply, both orally and in writing.
An ability to build a rapport with vendors.
Logical and analytical, with a methodical approach to problem-solving.
Solution-focused, with ability to prioritize.
Accurate, with high attention to detail.
Good team player, yet willing to take personal responsibility for issues.
Self-motivated, resourceful and keen to learn and share knowledge.
Able to remain calm under pressure and problem-solve accordingly.
Work Shift Timings :
9 AM to 6 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)
Exciting Benefits we offer :
Medical Coverage Self & Dependents
Parents Medical Coverage
Employee Performance-based bonuses
Home Internet Subsidy
Profit Sharing Plan Tenured Employees Only
Child Care Facility
Company Provided Lunch / Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment